Tivo is simply awesome. I love it. I’ve been a subscriber for years.
However having switched over to satellite in anticipation of a move (and to save a shitload of money) it became clear that the jerry rigged tivo/dish network setup wasn’t going to work out.
So I set out to cancel my account.
I’d been at it for a fucking hour.
Considering how much control you have over your account & service level in account management it is absolutely fucking ridiculous to be forced to go through an 800 number in order to cancel an account.
I’m not bagging on the CSR’s - this is a case of fucked company policy and there’s absolutely no excuse for it.
Never again. Fuck that shit and Fuck Tivo.
Also,
America! The Story of Us.
[diatribe removed - the clip above about sums it up]